LA NUVOLA

14-15 SEPT 2026

Humans vs. AI: The Future of the Hospitality Industry

Speaker: Sean Finter

Auditorium - Ground Floor

Tuesday, 15th September

2 p.m. - 3 p.m.

REGISTER


We asked Sean Finter  what this seminar will be about:

An exploration of the future of hospitality in the age of artificial intelligence, where automation meets human value.

This seminar examines how, despite the rapid advancement of technology and the growing adoption of AI and robotics in daily operations, skills such as empathy, human connection, and relationship-building will become increasingly essential.

Through real-world examples and practical strategies, the session will explore how to build and communicate a strong and distinctive hospitality identity, while developing teams capable of delivering authentic experiences that technology cannot replicate.

SPONSORED BY

Sean Finter

Sean fell in love with hospitality in Canada at age 12. Fortunate to have exceptional mentors early on, he learned to outwork expectations—always doing more than he was paid for and asking for more responsibility than he deserved. He worked his way from the dish pit to the line, and eventually behind the bar, where he felt truly alive.

 From there, Sean left Canada to take on management roles in London, England. It was there that he discovered his true passion: building and leading teams to do remarkable things. He later moved to Sydney, Australia, to pursue his dream of owning a bar. Six years later, by the age of 33, Sean had built a mini-empire of eight bars and restaurants, which he sold to take on his next challenge. That challenge became Barmetrix—a company founded to help bar owners build more sustainable, profitable operations while avoiding the painful mistakes he made as an owner-operator. Before selling the company, Sean expanded Barmetrix into eight countries and helped nearly 10,000 bars worldwide improve performance and profitability.